Safety a recent concern for Uber, Lyft users ahead of Masters week

Monday, April 1, 2019
News 12 at 6 o'clock/NBC at 7

AUGUSTA, Ga. (WRDW/WAGT) -- There are now designated spots where you can catch an Uber or Lyft during Masters week if you'll be heading to the course.

The Richmond County Sheriff's Office and Uber reps will be monitoring it, but if you are taking an Uber even outside of the gate, there are a few things you should do before getting in.

Tijuana Jenkins, 23, is familiar with ridesharing.

"I've taken an Uber before, and I've gone a few places, but I try to be safe about it," said Jenkins.

Safety is key and Jenkins says she and her boyfriend checked out the Uber before getting in.

“He would make sure that that was the right person that was on his phone, and everything else, they did have like an Uber thing that will let you know that he's an Uber, like an Uber sign," said Jenkins.

RCSO says everyone should be taking a closer look before hopping in an Uber or Lyft. They should make sure what's on this screen matches what's in front of them.

"They will send you the drivers name, the tag number, the vehicle description, we really encourage people to double check that information before they get into the car," said RCSO spokesman Sgt. William McCarty,.

During Masters week, Uber representatives will be in the lot, helping to make sure the ride your getting is official.

“They will be verifying any and all drivers. Those drivers must have a specific placard that will be checked by the personnel with Uber," said McCarty.

No matter what time of year it is, RCSO says you should not ride alone and if you are in need call 911.

“Even if you just have to call 911 and not say anything, we'll certainly look into it and start sending deputies to the area," said McCarty.

Both RCSO and people from Uber will be in here as soon as the gate opens in the morning until it closes at night.

They will be looking for specific signs on the car and helping patrons who have any concerns.