Updates on water service, closures, boil orders across CSRA

Published: Dec. 26, 2022 at 9:52 AM EST
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EDGEFIELD, S.C. (WRDW/WAGT) - Water suppliers across the CSRA are asking residents to conserve water after below-freezing temperatures spread across the region over Christmas weekend.


Crews are easing water on for residents in the Saddlebrook and Pebble Creek areas, officials said Tuesday. Residents should start to see water pressure increasing, but it will be lower than normal pending the full repair. Residents are being asked to minimize water usage until the full repair is complete.

Loren Parkway residents will be out of water until a patch is completed Tuesday morning. Officials expect the repair to be completed by noon.

Edgefield County

The Edgefield County Water and Sewer Authority said Wednesday it was operating under normal conditions and that it appreciates customers’ understanding and cooperation in light of “the recent challenging weather.”


The announcement came after the authority said earlier in the week it was dealing with record water demand due to customer leaks throughout the system.

Stay up to date on winter weather by downloading the WRDW Weather App on Google Play or the Apple App Store.

City of Aiken

The city of Aiken water service is experiencing several water main breaks and pressure losses. Crews were still working Wednesday to find some of the minor leaks.

“We are asking that any leaks observed on the roadways or other areas (not a personal residence or business) be reported to the water treatment plant as soon as possible so that those breaks can be addressed quickly. The 24-hour number is 803-642-7629,” the city said on Facebook.

McDuffie County

The city of Thomson and McDuffie County production facilities are up and running to provide water to residents.

This means residents who lost service should begin having water again and other residents should see improved pressure.

All water customers are currently under a precautionary boil water advisory until further notice while the system returns to full capacity.

Meanwhile, crews continue to travel water lines and work with local residents and businesses to find and repair leaks.

Call 706-595-1781 to report any leaks on roadways or other areas where water is not usually flowing (not personal residences or businesses). Also call if you see water flowing heavier than usual in ditches.

Lincoln County

Lincoln County is experiencing abnormal water loss.

In an effort to figure out where the issue is, utility workers will be valving off sections of the county.

Some areas will experience water outages for a 15- to 20-minute period.

If you see water running in the ditch or on the right of way, call 706-359-4118. If you have neighbors who are out of town, check around there home to make sure they do not have a broken line.

McCormick County

McCormick County temporarily closed all of its offices inside the city administration center on Wednesday due to broken water pipes.

Officials posted a list of locations on Facebook early Thursday morning that will host some of their offices.

The County’s Finance Department will be open at 9 a.m. Thursday. The McCormick Building Department will be open to the public Thursday at 8:30 am. The water and sewer and building departments will open at 1 p.m. Thursday. All three offices will be inside the Talmadge Fitness and Wellness Center on South Main Street.

Their voter registration and veterans affairs offices will be relocated to the McCormick Senior Center and open on January 3, 2023.

Clemson University’s Extension in McCormick will be relocated to another office in Abbeville County.

Officials said they will continue to send updates on any changes made in the future.

McCormick County’s soil and water conservation offices will still be temporarily closed.

Meanwhile, the McCormick County water and sewer agency is asking all customers to conserve water. According to a statement, it is “experiencing high demand” and its water supply is limited until the system can be replenished.