Food safety is part of our culture at Kroger, and we thank you for bringing this finding to our attention.
Our long-standing policy adheres to the Food Code and emphasizes best-practice measures for food safety. Your finding, unfortunately, indicates a procedure was not properly followed. We are very sorry for this incident, which appears isolated to one product.
Once you shared your finding with us, we immediately addressed the issue and reinforced proper procedures with store managers and associates to ensure this does not happen again.
Your finding - coupled with our ongoing commitment to food safety and internal training programs - helps Kroger continue its more than 125-year history of providing customers with the freshest, highest-quality products at the best value.