WRDW-TV News 12 / On Your Side - Consumer help for Augusta, Georgia

On Your Side
	On Your Side: Free consumer guide helps solve nearly any kind of problem 0 Comments Last Updated: 6:38 PM 11/06/09 - It's called the 2009 Consumer Action Handbook and is produced by the General Services Administration. But the book gets pretty specific. The table of contents includes what to watch out for when buying a car, choosing the right doctor, avoiding scams, and many other things you may do everyday. (Full Story)
	Delegation will start over in Avondale water dispute 0 Comments Last Updated: 2:17 PM 11/06/09 - On November 5, 2009, the South Carolina Supreme Court ruled that the circuit court had no right to approve the injunction and vacated the order. (Full Story)
	On Your Side: iPhone app, retail stores help you comparison shop 0 Comments Last Updated: 11:29 AM 11/06/09 - An iPhone application called "Red Laser" lets you scan a barcode in any store, and it automatically compares online websites to find where you can find the product at the cheapest price. (Full Story)
	Deed for Lease program may help foreclosure 0 Comments Last Updated: 1:42 PM 11/05/09 - According to a release from Fannie Mae, they have implemented a new program that may allow qualified people to remain in their homes. (Full Story)
	Group launches database to search history of parks 0 Comments Last Updated: 10:58 AM 11/05/09 - The Cultural Landscape Foundation announced Wednesday the launch of its new "What's Out There" searchable, online database. (Full Story)
	AirTran sees more opportunity for fee revenue 0 Comments Last Updated: 10:46 AM 11/05/09 - Chief financial officer Arne Haak tells an investor conference Thursday that customers want the cheapest fare when they buy their tickets. (Full Story)
	OYS: Call For Action saves local viewers thousands of dollars 2 Comments Last Updated: 11:06 AM 11/05/09 - To date, Call For Action has saved viewers $158,572.12. Our volunteers are available to help you, too. Our volunteers are in the office Tuesdays and Wednesdays from 11 a.m. to 1 p.m., but you can call anytime if you need help. (Full Story)
	On Your Side: Credit union leaders push consumers to switch from banks 1 Comment Last Updated: 11:22 AM 11/04/09 - 10 percent of people have switched to credit unions over the last two years, and savings account additions are a large part of that. Credit cards haven't helped the banks' cause either. (Full Story)
	Police repost motorized recliner from DWI on eBay 1 Comment Last Updated: 4:12 PM 11/03/09 - The recliner, powered by a lawnmower engine, comes equipped with a stereo, cup holders and lights. Its former owner had pleaded guilty to operating it while intoxicated. (Full Story)
	On Your Side: Home heating assistance can help you 0 Comments Last Updated: 7:19 PM 11/02/09 - Whether you're in Georgia or South Carolina, there may a way to brave the cold weather. Heating assistance programs for seniors are starting now. (Full Story)
	On Your Side: Halloween safety shouldn't haunt you 0 Comments Last Updated: 4:56 PM 10/30/09 - Cari Miles and her family already know what they're going to be for Halloween. They're just picking up some last minute things -- like glow sticks -- so no one gets lost in the dark. Cari takes safety so seriously -- she's making it her costume. (Full Story)
	On Your Side: Fake Facebook emails coming from scammers 0 Comments Last Updated: 7:14 PM 10/29/09 - You may receive a message to your email inbox telling you that you need to click a link to activate a new log-in system. But if you click the link and try to log in, your password may go to a scammer. (Full Story)
	Ceiling collapses in Augusta home 1 Comment Last Updated: 11:35 AM 10/29/09 - An Augusta family is waiting for a big hole in their ceiling to be fixed, after part of it collapsed Wednesday morning. (Full Story)
	Sony recalls computer AC adapters due to shock hazard 0 Comments Last Updated: 11:43 AM 10/29/09 - Sony Electronics has announced a voluntary recall of the AD Adapters for the Sony VAIO computer. (Full Story)
	On Your Side: People line up for flu vaccines 1 Comment Last Updated: 7:02 PM 10/28/09 - It took a little bit of waiting and a little bit of paperwork, but to some, the seasonal flu vaccine was well worth it. (Full Story)
	North Augusta neighborhood debates possible new fireworks stand 0 Comments Last Updated: 6:49 PM 10/26/09 - North Augusta is a fireworks haven. You can't get explosive fireworks in Georgia, so many people cross the border into South Carolina to get their fix. (Full Story)
	On Your Side: Backlash continues against credit card, bank overdraft fees 4 Comments Last Updated: 12:18 PM 10/22/09 - Bank of America announced they're experimenting with an annual fee for all card holders for up to 100 bucks per year. Citi Group will charge people who don't use their card enough and other banks are also charging inactivity fees. (Full Story)
	Water main breaks leave New Ellenton community looking for a fix 0 Comments Last Updated: 7:26 PM 10/20/09 - Crews are out first thing in the morning in New Ellenton working to get water back into hundreds of homes. For back to back months, a busted water main has put the brakes on the community's daily routine. (Full Story)
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onyourside@wrdw.com
P.O. Box 1212
Augusta, Georgia 30903-1212
Phone: (803) 278-1212 ext. 450
Fax: (803) 442-4561

At WRDW News 12, we receive hundreds of phone calls and letters weekly from people with consumer problems. Many situations can be resolved with a simple phone call. Here is a "printer-friendly list" of Consumer Agencies and Phone Numbers.

Refunded: $475,870.44

For a list of recent recalls, visit Recalls.gov, your online resource for recalls.

Click here to visit Mouseprint.org, a site that exposes misleading advertising and marketing materials.

Click here to visit ConsumerAffairs.com, an independent Web-based consumer news and resource center.

Click here to sign up for free vehicle recall alerts.

If you think you may be the victim of identity theft, click here to visit the Federal Trade Commission's website.

Click here to report an Internet crime.