WRDW-TV News 12 / On Your Side - Consumer help for Augusta, Georgia

On Your Side
	No money for customers in Dent's bankruptcy 0 Comments Last Updated: 3:37 PM 11/20/09 - A bankruptcy trustee says the bankruptcy case for Frank Griffin and Dent's Undertaking Establishment is coming to a close; there is no money for prepaid funeral arrangements and the historic property is possibly headed towards foreclosure. (Full Story)
	Recall of Vicks Sinex nasal spray 0 Comments Last Updated: 10:49 AM 11/20/09 - A voluntary recall has been issued by Procter & Gamble for three lots of Vicks Sinex nasal spray. (Full Story)
	On Your Side: Purchasing card program can save your tax dollars 0 Comments Last Updated: 6:55 PM 11/17/09 - The program is based on state contracts. So far, there are more than 50 percent savings on government purchases of office supplies and vehicle parts. There's also a 17 percent savings on police vehicles. (Full Story)
	On Your Side: Homeowners, others upset with "dangerous" dirt road 8 Comments Last Updated: 11:50 AM 11/17/09 - McNutt Road is in south Richmond County. When it rained last week, water carved a small ditch into the dirt (Full Story)
	Langley drain fixed after News 12 spotlights flooding 0 Comments Last Updated: 7:18 PM 11/13/09 - News 12 is on your side with the story of an Aiken county woman who says a dirty drain caused her yard to flood during the rain. Once News 12 started asking questions, it didn't take long for crews to react to the problem. (Full Story)
	Help My House: Energy Star home builders increase in CSRA 0 Comments Last Updated: 7:17 PM 11/13/09 - One family pays about $100 per month in electricity to live in an Energy Star certified home. Such homes must be 15 percent more efficient. But the price of the home itself isn't that much more. (Full Story)
	Help My House: Runyon family wins $10,000 dollar energy makeover 0 Comments Last Updated: 1:23 PM 11/13/09 - Fred Runyon and his family won the Energy Home Makeover. His house was losing energy all over the place, from the windows to the entire heating and cooling system. (Full Story)
	Help My House: Energy-efficient appliances can go a long way towards big savings 0 Comments Last Updated: 1:23 PM 11/13/09 - The program promises those Energy Star appliances will use 10 to 50 percent less energy, which could mean you'll save up to $75 dollars on your power bill each year. (Full Story)
	Help My House: $300 power bill can be easily reduced 0 Comments Last Updated: 6:03 PM 11/12/09 - Crews set up a blower door test on the house, creating a negative pressure inside which shows where all the leaks are and where the Rogers are losing the most energy. (Full Story)
	Doctor calls disabled couple's apartment "not handicap friendly" 5 Comments Last Updated: 2:06 PM 11/10/09 - A woman is having a tough time taking care of her partially paralyzed husband who can't get around in their apartment. Other tenants complain of slow maintenance, which some say they wait months to have them fixed. (Full Story)
	PSC to look at Ga. Power nuclear expansion 0 Comments Last Updated: 8:36 AM 11/10/09 - Earlier this year the PSC gave Georgia Power the OK to move forward with the $6.4 billion expansion. (Full Story)
	Help My House: Log cabin home's air leaks lead to energy issues 1 Comment Last Updated: 1:41 PM 11/10/09 - To see where Henry is losing the most energy, Aiken Electric crews put up what's called a blower door. It puts a 20 mile per wind on the house. (Full Story)
	Barnwell Police warn residents of scam 0 Comments Last Updated: 4:45 PM 11/09/09 - The Barnwell Police Department has issued a warning to residents of a scam in the area. (Full Story)
	Strollers recalled following fingertip amputations Last Updated: 12:26 PM 11/09/09 - Maclaren USA, Inc. has issued a voluntary recall of their single and double umbrella strollers. (Full Story)
	On Your Side: Free consumer guide helps solve nearly any kind of problem 0 Comments Last Updated: 2:13 PM 11/07/09 - It's called the 2009 Consumer Action Handbook and is produced by the General Services Administration. But the book gets pretty specific. The table of contents includes what to watch out for when buying a car, choosing the right doctor, avoiding scams, and many other things you may do everyday. (Full Story)
	Delegation will start over in Avondale water dispute 0 Comments Last Updated: 2:17 PM 11/06/09 - On November 5, 2009, the South Carolina Supreme Court ruled that the circuit court had no right to approve the injunction and vacated the order. (Full Story)
	On Your Side: iPhone app, retail stores help you comparison shop 0 Comments Last Updated: 11:29 AM 11/06/09 - An iPhone application called "Red Laser" lets you scan a barcode in any store, and it automatically compares online websites to find where you can find the product at the cheapest price. (Full Story)
	Deed for Lease program may help foreclosure 0 Comments Last Updated: 1:42 PM 11/05/09 - According to a release from Fannie Mae, they have implemented a new program that may allow qualified people to remain in their homes. (Full Story)
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onyourside@wrdw.com
P.O. Box 1212
Augusta, Georgia 30903-1212
Phone: (803) 278-1212 ext. 450
Fax: (803) 442-4561

At WRDW News 12, we receive hundreds of phone calls and letters weekly from people with consumer problems. Many situations can be resolved with a simple phone call. Here is a "printer-friendly list" of Consumer Agencies and Phone Numbers.

Refunded: $475,870.44

For a list of recent recalls, visit Recalls.gov, your online resource for recalls.

Click here to visit Mouseprint.org, a site that exposes misleading advertising and marketing materials.

Click here to visit ConsumerAffairs.com, an independent Web-based consumer news and resource center.

Click here to sign up for free vehicle recall alerts.

If you think you may be the victim of identity theft, click here to visit the Federal Trade Commission's website.

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