Should a private company be allowed to handle your 911 call?

By: Ryan Houston Email
By: Ryan Houston Email
The fight is on between Richmond County and two other companies looking to be the one to answer your call in an emergency.


News12 at 6 o'clock/ Nov. 13, 2013

Augusta,Ga (WRDW) -- The fight is on between Richmond County and two other companies looking to be the one to answer your call in an emergency. Right now Richmond County and Gold Cross EMS both answer 911 calls. Big changes could be happening soon.

Another company wants in on this too and a board representing 13 counties will make the decision. Some Commissioners claim the city needs to be in charge of all 911 calls.

For some, it's all about control. "I guess it's a waging war between who ends up obtaining it," said Commissioner Wayne Guilfoyle.

Goldcross EMS, Priority Care and the Fire Department all want control of dispatching the right help for your emergency. This is job for the county according to some.

"Let's say we have some big incident. We can't say you need to be here at this time. It won't happen," said Commissioner Wayne Guilfoyle.

"Of course the city needs to maintain their zone. It's a no brainier," said Commissioner Corey Johnson.

"I can't say who is suppose to have and who shouldn't. We ought to not be working in competition with each other. We should be working together," said Commissioner Marion Williams.

It's been co-zoned between Goldcross and the Fire Department since 2006. Last year, they tried to make Richmond County a secondary zone provider, but later did away with their request.

"Right now I think they're doing a good service. I supported them when they came back," said Commissioner Williams.

"It's not to say that GoldCross or any other company shouldn't be able to get a zone. For the future of the city we need to maintain what we have," said

This is how it works. The East Central Georgia Region 6 EMS Council will look over the options here. The 36 member board will vote and make a recommendation to the state. So it could stay as is, or a private company could take the lead altogether.

"We know what we're getting while the government is in control," said Commissioner Wayne Guilfoyle.

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