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12 On Your Side: Fake debt collectors cashing in this Christmas

Updated: 12/05/2013 - You owe us money and if you fail to pay we are going to sue you or put you in jail. A News 12 viewer says after months of threatening debt collection calls she decided to turn to On Your Side for help. They are scam artists posing as real debt collectors and their tactics are aggressive enough to convince some folks to pay up.

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12 On Your Side: E-mail phishing scam nets scores of victims in CSRA

Updated: 12/04/2013 - The next email you respond to could expose you to identity theft and even fraud. A local realtor says after she replied to a friend's email her account was hacked. It is called phishing. A deceptive scam that convinces you to provide your personal information online.

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12 On Your Side: Verizon refusing to transfer cell number, says man

Updated: 12/03/2013 - If you own a cellphone chances are you have switched providers at some point. But a News 12 viewer says Verizon did a number on him when he tried keeping his old digits. According to federal law cell phone providers are required to transfer active mobile numbers even if a customer breaks a contract but Johnny Robinson says that is not what happened to him.

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12 On Your Side: Instagram scam targets 500,000 users, say software experts

Updated: 12/02/2013 - If you use the social media application Instagram, you may have been scammed and not even known it. In the last few weeks Instragram users downloaded a mobile application that may have exposed them to identity theft. Computer software experts say half a million Instagram users had the appliction on their phones and up to 100,000 provided personal information.

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12 On Your Side: Is Black Friday heading toward Black November?

Updated: 11/30/2013 - Black Friday is traditionally one of the busiest shopping days of the year but is it worth standing in the cold, often in long lines to be the first to grab a big deal? Well, if you like the hussle and bussle the answer may be yes, but one consumer expert we spoke with says Black Friday is more about big business than big bargains.

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12 OYS: Georgia Department of Labor; job seekers targeted by employer scam

Updated: 11/26/2013 - Several News 12 viewers say they were scammed out of money after applying to a job ad posted on the Georgia Department of Labor website. They say after paying a seminar fee they were promised to start work this week. Jennifer Mentor says she thought it was a guaranteed job until she arrived at the department of labor office in Augusta.

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12 OYS: Disabled vet's 40 year wait for benefits continues after '73 fire destroys millions of records

Updated: 11/23/2013 - It has been forty years since a massive fire in an office building in Saint Louis, Missouri destroyed millions of military records. But long after the flames were put out many veterans are still suffering the effects of that blaze. After getting denied disability benefits for decades, Joseph Gartrell eventually did get a response, but not what he was looking for.

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12 OYS: VA responds to deaths; vet speaks out about cancer screen delays

Updated: 11/21/2013 - It is day two of our investigation of Augusta's VA hospital where three veterans died as a result of delays in their cancer screenings. Now VA officials are responding publicly. The VA admits that it failed to provide the care that it should have but its public apology comes as another veteran speaks with News 12 about how he says screening delays could have cost him his life.

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12 On Your Side: $7,000+ in certified checks from online survey, says man

Updated: 11/20/2013 - It is an easy way to make some extra cash but some online surveys are taking instead of giving. A news 12 viewer contacted us after getting some checks in the mail that he thought were too good to be true. Not only do the checks look authentic but so does the Express Mail envelope they were shipped in.

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12 On Your Side: Are you being targeted by a cybercriminal?

Updated: 11/18/2013 - If you use electronics like a cell phone or computer, you could be exposing yourself to a cyber criminal. Online crimes are among the most common ways thieves target their victims. It is not easy to always protect yourself. Even state government has been exposed to security breaches, but a special cyber crime conference is expecting to provide valuable information to reduce your risk.

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12 OYS: IRS scammers convince senior to withdraw $1900 from account

Updated: 11/15/2013 - You owe money to the IRS and if you do not pay, you are going to jail. It is a script some con artists are using to con some folks out of thousands of dollars. They sound official, even with background noise that sounds just like a call center. But it is the fear of going to jail that convinces some to fork over their money.

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12 On Your Side: PayPal email scam targets online seller

Updated: 11/14/2013 - We're On Your Side If you are planning on buying or selling anything online, if you are not careful, you could be setting yourself up to be scammed. A News 12 viewer says he almost fell for an email that he thought was from PayPal.

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12 OYS: Free prescription card and medications? You may want to look closer

Updated: 11/13/2013 - It sounds like an offer that is hard to pass up. A prescription card that covers all the costs of your medications and all you have to do is pay a small monthly fee. The advertisement caught the eye of a News 12 viewer who says she now regrets ever signing up. While the company offering this prescription card says you can save up to 60% on some medications, after reading the fine print it makes no promises you will save anything at all.

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12 On Your Side: Hotel guests targeted by con artist posing as employee

Updated: 11/11/2013 - With the holiday's right around the corner a lot of folks will be traveling and staying in hotels. And some con artists are taking advantage already. It all begins with a call directly to your hotel room phone. They want your credit card information and they are pretending to be hotel employees to get it.

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12 OYS: 2nd parent served criminal trespass warning; district policies questioned

Updated: 11/10/2013 - A week after a local Army vet says she was banned from her daughter's elementary school for posting a picture of her weapons license, a second parent says she is been banned too. But unlike Tanya Mount, this parent is also a substitute teacher in the Richmond County School District. This one could raise some questions about school policy. In particular, it appears in neither case was there any documentation prior to the criminal tresspass warnings being issued.

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Two proposed gun ranges shot down in Columbia County

Posted: 11/08/2013 - Neighbors have been fighting the one in Grovetown for years. About a dozen people who live near the Newmantown Gun Club showed up Thursday night to try to keep the property from being rezoned for a gun range. They say the noise is a disturbance, but the biggest issue is safety after they found bullet holes in homes nearby.

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12 OYS: Mount's lawsuit vs. principal Janina Dallas and others, district speaks out

Updated: 11/08/2013 - Why was an Army veteran banned from her daughter's school? It is a question we have been asking since the exclusive story News 12 broke went viral. Day three of our investigation has revealed that Tanya Mount is now volunteering at her daughter's new school, despite district officials saying they had concerns about her. But now the district is speaking out.

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Multiple ways to sign up for Affordable Health Care Act

Updated: 11/06/2013 - For the last month people have been trying to sign up online for the Affordable Health Care Act. Some of you have shared your troubles and are asking for alternatives. News12 spoke to one group who's willing to show you different ways to sign-up and where you can go to get help if you don't have any insurance.

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12 On Your Side: Deplorable living conditions at Ervin Towers improving say some

Updated: 11/05/2013 - We're On Your Side with an update to a story we first told you about in July. Some folks living in a senior high rise contacted News 12 frustrated with what they say were deplorable living conditions in that building. Some residents say conditions are better than they were but some also say they are cautiously optimistic about the recent improvements.

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12 On Your Side: Homeowner suing lender for fraud, failure to disclose flood information

Updated: 11/04/2013 - An Aiken home owner is suing his lender after he says it withheld information that caused his monthly mortgage payments to nearly double. He says the lender failed to disclose his property was in a flood plain. The lawsuit also alledges some very damaging claims against the lender including breach of contract and even fraud.

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