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On Your Side: Get a human on the line

Updated: 01/17/2008 - You try to to take care of business by phone, only to find yourself pushing buttons and listening to recordings. There is a better way and we found it for you.

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On Your Side: Doing Your Civic Duty

Updated: 01/16/2008 - Jury duty. Everyone gets called for it and few want to go. And if you don't have one of just a few excuses, you are required to serve.

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On Your Side: Back in Business

Updated: 01/15/2008 - The Georgia State Fire Marshal's Office says someone intentionally set a fire that destroyed an Evans tanning salon. The investigation continues as the salon's owner struggles to get the business up and running in a new place.

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On Your Side: ICE-ing Your Phone

Updated: 01/14/2008 - Everyone carries a cell phone these days, but only you know which of your contacts should be called if you are in an accident.

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On Your Side: Tackling Tax Time

Updated: 01/10/2008 - It’s hard to believe, but those W-2 forms are on the way and that means it's time to get ready to file your taxes.

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On Your Side: Get Skinny, Not Scammed

Updated: 01/08/2008 - Getting in shape is one of the most popular New Year's resolutions. Everyone is looking for a get skinny-quick product, but that's not always the safest route to take.

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On Your Side: Pay Phone Problems

Updated: 01/07/2008 - Ten, 15, even 20 years ago, pay phones were everywhere. But now, they're hard to find. And if you don't have enough change to use one, you might want to be careful.

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Recalls & Ripoffs - January 4, 2008

Updated: 01/04/2008 - Another day, another recall. And this time, we're adding in a rip-off in this edition of recalls and rip-offs. Words of warning to keep you and your family safe.

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On Your Side: Opting Out Made Easy

Posted: 01/03/2008 - If you want to start the new year off with fewer credit card offers, Bulk mailings and annoying phone calls, 12 On Your Side has found some ways to say goodbye to many of them.

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On Your Side: Protect Your Pipes

Updated: 01/02/2008 - Cold temperatures create all sorts of other problems, especially when it comes to plumbing. It's a time when a little drip can go a long way to save your pipes.

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On Your Side: Christmas Tree-Cycling

Updated: 01/02/2008 - The gifts are unwrapped, the decorations put away and now it's time for you to figure out what to do with your Christmas tree. Here are a few ideas.

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On Your Side: Free Money

Updated: 12/31/2007 - We've got something that just might catch your attention, free money. And 12 On Your Side has the info you need to know so you can get your share.

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On Your Side: Recall Notice

Updated: 12/29/2007 - In this edition of Recalls and Ripoffs, we're going to tell you about a few things you may need to take away from your children.

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On Your Side: Prescription for Affordability

Updated: 12/28/2007 - If you're frustrated with your options for health care, you're certainly not alone. 12 On Your Side found there's a new clinic may be changing all of that.

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On Your Side: Battle of the Goodwills

Updated: 12/20/2007 - Two organizations with similar names, but different operations: Goodwill Industries and America's Goodwill. We're clearing up the confusion.

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On Your Side: Angie's List Revisited

Updated: 12/10/2007 - Businesses in the Augusta-area are getting report cards. And you can help decide what grades they get. It's called Angie's List and it's a tool you can use to become a better consumer.

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On Your Side: Rip-offs and Recalls

Updated: 12/07/2007 - In this edition of Rip-offs and Recalls, we're talking fuel and fire problems, and, the problems could be inside your home. 12 On Your Side has the information you need to know.

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On Your Side: Call For Action to the rescue

Updated: 12/06/2007 - After months of waiting, an Augusta woman finally has a big project complete on her house and it's all thanks to Call For Action. All it took was one call.

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On Your Side: Santa Wheels

Updated: 12/06/2007 - A program designed to get bicycles for underprivileged kids for Christmas is also helping some other folks on the road to recovery. And you can be a part of it.

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On Your Side: Holiday giving made easy and cheap

Updated: 12/03/2007 - Holiday giving just got a whole lot easier and a whole lot cheaper. It's contributing to a cause with just a few clicks and no extra cents and it can be a big help to an organization in need.

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On Your Side: BBB Changes

Updated: 11/29/2007 - An organization many of you rely on to protect you as a consumer is making some changes. The Better Business Bureau has been around for nearly a century, and its leaders decided after all those years, some changes were needed to keep up with the times.

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On Your Side: A Clean Sweep

Updated: 11/27/2007 - Sitting by a roaring fire in your fireplace this time of year can feel great, but if you're chimney isn't cleared out, it can be a huge hazard; a hazard that is entirely preventable.

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On Your Side: Shopping Tips

Updated: 11/26/2007 - As you probably know, Friday was the official kick-off to the holiday shopping season. Here's a few tips to keep you from having buyer's remorse.

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On Your Side: Shopping Survival

Updated: 11/21/2007 - Turkey Day is just about here and that means it's also almost time for those delicious sales at many stores around the area the next day.

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