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After fire leaves family homeless, News 12 viewers help out

Updated: 12/27/2013 - A fire on Christmas Eve leaves an Aiken County family homeless. But now, News 12 viewers are stepping up to help in a big way. The father and his three young kids lost practically everything, but as News 12's chad mills found out a lot of you are lending a helping hand.

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12 On Your Side: Email scam targets some Walmart customers

Updated: 12/27/2013 - It is a trusted name but some con artists are trying to use Walmart's name to scam you, and their goal is to get your personal information. They are hackers who want you to believe you are receiving an email directly from the big box giant.

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12 OYS: Target customers targeted by security breach, targets for scammers

Updated: 12/20/2013 - Big box giant Target is now finding itself the target of angry customers. They are upset because the company's call centers and website are not working properly. First a security breach and now this. But even when Target's website and call centers are up and running, customers already targeted by hackers may be facing another serious threat.

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12 OYS: Lawmakers say Norwood VA "has not complied with requests" following deaths

Updated: 12/20/2013 - We continue our investigation of 3 patient deaths at the Charlie Norwood VA Hospital in Augusta. U.S. lawmakers are preparing to conduct their own investigation during a visit next month. Lawmakers are going to hear from VA officals and learn if they have resolved delays in patient care in addition to holding accountable anyone responsible for those deaths.

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12 OYS: DHS phone problems continue; customers losing benefits

Updated: 12/18/2013 - If you recieve benefits through the Georgia Department of Human Services chances are you have faced long wait times on its automated phone system. News 12 first told you about the phone problems recently. Since the original story, we have heard from dozens of folks who say they have lost their benefits because of technical issues on excessively long delays with the agency's phone system.

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12 OYS: News 12 viewers repair condemned home for family of 10

Updated: 12/17/2013 - Time has run out for a family of ten after their home was comdemned by county officials. After speaking with the family on Friday they still had to make dozens of repairs by this morning. The repairs have been made but are they good enough to keep this family in their home?

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12 On Your Side: Family of 10 left homeless after property condemned

Updated: 12/13/2013 - For one Columbia County family it is a race against the clock. They have been ordered to leave their home after it was condemned. The family admits its been a real struggle to keep up the property, and while they say they are not looking for sympathy, they are looking for a little more time.

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12 On Your Side: Skimming scam snags $2,000 from woman's bank account

Updated: 12/11/2013 - If you use a bank card you could be the next victim of electronic pick-pocketing. Scammers are using this technology to attack your bank accounts. It's a new twist on an old scam. Crooks using skimming devices like those on gas pumps and ATM's to steal your money and with a bluetooth device they can grab it even easier..

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12 On Your Side: DHS customers wait hours on phone; get disconnected

Updated: 12/10/2013 - Some glitches with the Georgia Department of Human Services system is causing a real headache for some folks. Frustrated, they called On Your Side looking for answers. Some say they dial the customer service line and are on long hold times of four and five hours just to be disconnected.

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12 On Your Side: Fake debt collectors cashing in this Christmas

Updated: 12/05/2013 - You owe us money and if you fail to pay we are going to sue you or put you in jail. A News 12 viewer says after months of threatening debt collection calls she decided to turn to On Your Side for help. They are scam artists posing as real debt collectors and their tactics are aggressive enough to convince some folks to pay up.

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12 On Your Side: E-mail phishing scam nets scores of victims in CSRA

Updated: 12/04/2013 - The next email you respond to could expose you to identity theft and even fraud. A local realtor says after she replied to a friend's email her account was hacked. It is called phishing. A deceptive scam that convinces you to provide your personal information online.

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12 On Your Side: Verizon refusing to transfer cell number, says man

Updated: 12/03/2013 - If you own a cellphone chances are you have switched providers at some point. But a News 12 viewer says Verizon did a number on him when he tried keeping his old digits. According to federal law cell phone providers are required to transfer active mobile numbers even if a customer breaks a contract but Johnny Robinson says that is not what happened to him.

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