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12 OYS: Grieving widow declared dead too, after social security error

Updated: 01/02/2015 - A simple mistake created big problems for a widow after her husband died. It turns out not only is he dead, but government documents show she has been declared dead too. But after 12 On Your Side started investigating, the woman will be getting her benefits back.

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12 OYS: Exterminator moonlighting as handyman, fired

Updated: 12/30/2014 - She wanted to make some changes to her home, but a 76 year-old could not do it by herself. So, Virginia Hurd hired a man to make some upgrades to her home. That contractor said he was trying to make some extra money on the side. When Hurd said he failed to do the work, she called 12 On Your Side.

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12 OYS: Avoiding Christmas gift return and exchange hassles

Updated: 12/26/2014 - Christmas may be over, but the after-Christmas sales are just beginning. While some shoppers are saving, others are saving themselves from an unwanted gift. But returns can be a hassle and a headache, if you do not know a store's return policy ahead of time.

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Staples: Customer data exposed in security breach

Posted: 12/19/2014 - The office supply retailer said in October that it was looking into a potential credit card breach, adding to a long list of retailers recently hit by cyberattacks.

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12 OYS: Grinch nabs Christmas shipment off porch moments after delivery

Updated: 12/18/2014 - You know that feeling-- finding the perfect present for that special person in your life. All you have to do now, is wait for it to be delivered. While you cannot stay home all day every day, you expect the package to be on your doorstep. But it could make the perfect time for a Christmas Grinch to strike.

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Krispy Kreme opening marks start of economic regrowth for South Augusta

Updated: 12/16/2014 - It is a big day for a shopping center in South Augusta. The new Krispy Kreme opened its doors to customers waiting in line for a dozen free doughnuts. The store is located in Windsor Square on Peach Orchard Road. While it is certainly great for the economy, there is more sweet news to come.

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12 OYS: Identity thieves hijacking social security recipients' benefits

Updated: 12/11/2014 - If you collect social security benefits, you could be the next target of some thieves. The con artists have already robbed an Edgefield County couple for over $2,000. Thieves gained access to their account through social security's online website.

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12 OYS: Family left without heat; code inspectors cite property owner

Updated: 12/12/2014 - An Augusta real estate company could be in hot water after being accused of leaving a family with young children in the cold, with no working furnace. Code inspectors found more than a dozen violations inside that home at 2036 Martin Luther King Boulevard in Augusta. But now that the citations are in, what can the city do to make sure it does not happen again?

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12 OYS: VA's new interim director "the wrong choice" says patient advocate

Updated: 12/04/2014 - There is a changing of the guard at Augusta's Charlie Norwood VA Hospital. Michelle Cox-Henley is now at the helm as director. She replaces Robert Hamilton who resigned. But while the position is temporary, one veteran with close ties to the hospital said there are some legitimate concerns about the new interim director.

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12 OYS: DFACS phone debacle could cost the uninsured at tax time

Updated: 12/03/2014 - After two days of trying to get answers from Georgia's Department of Family and Children's Services, 12 On Your Side is now hearing from DFACS leaders. They tell us their phone lines could not handle the number of calls flooding the system. In other words, thousands of people called for help, only to get disconnected. Now it may be too little, too late for some families.

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12 OYS: Company accused of violating federal wage law, says former employee

Posted: 12/02/2014 - $1.25 may not seem like much money, but when it is coming out of your paycheck it can add up quickly. So when an Aiken County woman said she got paid nothing after working two weeks on a job, she knew something was wrong. She called 12 On Your Side and what we found may have you taking a closer look at your paycheck too.

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Girl Scouts byting into digital for cookie sales

Updated: 12/01/2014 - For the first time since sales began nearly 100 years, Girl Scouts of the USA will allow its young go-getters to push their wares using a mobile app or personalized websites.

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Cyber Monday vs. Black Friday: Which day promises better deals?

Updated: 11/28/2014 - Many of you are likely finishing off leftovers after finishing off your shopping. But Black Friday is still going strong, and the deals are still out there. If you are thinking of braving the crowds again for round 2, expect it to be busy, but not as busy as it was Friday morning.

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Keeping Mike Padgett safe amid construction, confusion

Updated: 11/25/2014 - Twenty-year-old Kimberley Kitchens is dead after an accident on Mike Padgett Highway early Tuesday morning. The Richmond County Sheriff's Office said, just before 7 a.m., Kitchens lost control of her jeep, crossed into the southbound lane and was hit by a logging truck. Kitchens' death is the third fatality this year along Mike Padgett.

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S. Augusta neighborhood blames funeral home for stench

Updated: 11/24/2014 - The Pepperidge neighborhood is a couple of blocks away from the Poteet Funeral Home on Peach Orchard Road, and families are convinced that's the source of the stench in the area.

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VA fires Phoenix hospital director

Posted: 11/24/2014 - VA Secretary Robert McDonald said Helman's dismissal underscores the agency's commitment to hold leaders accountable and ensure that veterans have access to high-quality, timely care.

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