12 On Your Side: Potholes? There is an app for that!

By: Elizabeth Owens Email
By: Elizabeth Owens Email

News 12 at 6 o'clock / Tuesday, Feb. 22, 2012

COLUMBIA CTY., Ga. -- From social media and banking to maps and music -- there's an app for that! Now Columbia County has its app for potholes and any other eyesores citizens spot.

It's as simple as snapping a picture and pushing send to get a tree out of a road in the county now. Columbia County launched its Citizen Reporter app Tuesday.

"We get the scope of the problem right then and there in the picture," said Pam Tucker with Columbia County.

The app allows citizens sends pictures of potholes, downed trees or even expired tags to the 311 center. The 311 center then forwards the picture along with the geographical information to the appropriate county department.

"This is something that's just going to speed up the process of getting problems taken care of," Tucker said.

Code Enforcement has been using the app on a trial basis over the last few months.

"I've also used it to document complaints that have come in as far as submitting photographs and additional documentation to help build a case," Jerry Pittmen with Code Enforcement said.

This week anyone, anywhere can submit a complaint about almost anything in Columbia County.

The app is available for Android, iPhone, BlackBerry, Windows phones and iPads. You can access the program through your desktop by going to Columbia County's website under GIS and submitting a report under the "citizen reporter" link.

"We want our county to look like our citizens expect it to look," Tucker said.

To download, either:
-Search "Citizen Reporter" in your app store.
-Go to the Columbia County government's website and follow the directions.

Citizens can also check a box so they can submit the complaint anonymously. However, IP information is still available for the county to access.

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