UPDATE: Knology says most residential services working again

By: Staff Email
By: Staff Email

Friday, Jan. 11, 2013

AUGUSTA, Ga. (WRDW) -- Knology says most residential services should be working correctly at this time.

A Knology employee says they are still troubleshooting their system and are looking for areas that need to be "stabilized."

The company essentially shut down on Friday as it worked to fix a major problem.

The Better Business Bureau says they received at least 50 calls from customers in the Augusta area complaining about not having phone or Internet service.


Have information or an opinion about this story? Click here to contact the newsroom.


Copyright WRDW-TV News 12. All rights reserved. This material may not be republished without express written permission.


WRDW.com is happy to provide a forum for commenting and discussion. Please respect and abide by the house rules:

Keep it clean, keep it civil, keep it truthful, stay on topic, be responsible, share your knowledge, and please suggest removal of comments that violate these standards.

powered by Disqus
Mailing Address: P.O. Box 1212 Augusta, GA 30903 Main Telephone: (803) 278-1212 Newsroom: (803) 278-3111 Fax: (803) 442-4561
Copyright © 2002-2014 - Designed by Gray Digital Media - Powered by Clickability 186521751 - wrdw.com/a?a=186521751
Gray Television, Inc.