On Your Side: Pop-up ad leads to unwanted credit card charges

By: Jeff Anderson Email
By: Jeff Anderson Email

News 12 at 6, July 7, 2008

The Better Business Bureau says it's gotten more than 1800 complaints on this unauthorized action on people's credit accounts. Those folks are seeing charges from as little as 12 bucks to as much as almost 60 dollars per month popping up. And they didn't knowingly sign up for anything.

The Bureau says it's all being traced back to a Connecticut-based company called Affinion. But the charges are mysteriously coming and being called things like "Shoppers Advantage" or "Great Fun."

What it looks like is happening is people are buying stuff online and a pop-up ad comes on offering some incentive like a rebate or a discount.

The BBB says people were getting signing up just by clicking the ad and not actually agreeing to anything. The company they are making the legit purchase through has some agreement with Affinion and provides the credit card information.

Affinion used to do business as Trilegiant Corporation. That company recently settled with 16 state's attorney generals for almost 15 million bucks for charges of deceiving customers.

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