12 On Your Side: Email scam targets some Walmart customers

By: Jerome Collins Email
By: Jerome Collins Email

News 12 at 6 o'clock / Dec. 27, 2013


Carole Prescott is a regular Walmart shopper but says she never shops online. But last night, she got an email, claiming her Christmas order was never delivered because of a mistake on the address. "I knew I had not ordered anything to be shipped to me first of all," said Prescott. She said she knew right away something was wrong. "Scam. It's a scam," said Prescott.

The email instructed her to click an embedded link and complete a form within one week. If she did not, she risked losing a percentage of her money from the failed delivery.
"I did not click on any of that and I did not go to the address," said Prescott.

Still worried that somehow her personal information had been stolen, Prescott immediately went online to check her bank account. "The first thing I thought was that somebody had used my debit card. That's what I use. That somebody had gotten my number and tried to scam me," said Prescott. Her account was fine.

"I tried to call one of the Walmart's but I guess because they're so busy, nobody answered, so I called you guys," said Prescott.

We took a closer look at the email. Right away we found the word Walmart spelled "Wallmart." Also the logo is missing Walmart's yellow star. And if the email had actually been sent from Walmart, the domain name would have said so. Instead it has a private e-mail address.

Walmart says: "While there is no indication that Walmart's systems have ever been compromised, many consumers are targeted by phishing and malware, which can trick consumers into giving their personal information."

And that is why Prescott has concern for others. "Disgusted that people, I guess with the economy and the way things are, that people are just out to get money any way they can," said Prescott.

So it is very important that you never click on a link in an email unless you trust the sender. By clicking you could be downloading hacking software that will take over your computer.

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