News 12 at 6 o'clock / November 13, 2013
HARLEM, GA (WRDW)
"I never heard of them before," says Dianne Luken. But the offer for Luken was hard to pass up. "They said you've been randomly selected to join our program," says Luken.
A free prescription card that she says would help her save on some of the nearly 2 dozen medications she takes everyday.
"I looked at their website over again real good and I said yeah I think $29.95 a month for my medication would be a good deal," says Luken. She says all she had to do to get signed up was to pay a one-time activation fee of $29.95 and monthly payments in the same amount.
"He (representative) told me everything was covered. To me I assumed that everything was free," says Luken.
But not exactly. Luken says after getting her prescription card she found out there were additional charges she had to pay.
"Abilify I think was a $45 a month copay," says Luken. She says the company never mentioned a co-pay for her medications in addition to the monthly charge of $29.95.
We checked out the fine print on the company's website and it states it "does not claim to guarantee anyone free medications." The company website also claims savings up to 60% on brand name and generic drugs. But again, it does not promise free
"They promised to give me back my initial $29.95 that I paid," says Luken. She says that was days ago. "I have not gotten any money back as of yet." says Luken.
News 12 contacted the company and it did issue Luken a refund of her monthly charge.