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12 OYS: Tired of annoying scam calls? There's an app for that

Updated: 03/27/2015 - We have all received them. Those phone calls from an unknown number telling you to fork out cash. One woman said she received 100 calls in the last week from scammers. But we are showing you how to stop the phone calls from coming.

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12 OYS: Contractor "misleading consumers" has F rating, says BBB

Updated: 03/19/2015 - A roofing company could be facing legal trouble after being accused of misleading consumers. We first learned about Brighter Side Roofing after a News 12 viewer contacted us. Now we are showing you why it pays to do your homework before hiring a contractor.

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12 OYS: Woman takes 4-hour nap waiting on Georgia DFCS to answer phone

Updated: 03/12/2015 - A Thomson woman said she had time to take a 3-hour nap and was still on hold with Georgia's Department of Family and Children's Services. She is hardly alone. According to the agency, in February more than 75% of clients were either on hold for hours or simply hung up on. But some changes are being promised, that could ease the problem.

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12 OYS: ID thief claims 6-year-old victim on taxes, twice says father

Updated: 03/11/2015 - Identity thieves could be targeting your children's social security numbers. With those 9-digits, they can buy a car, take out a mortgage, and even claim your child to get a tax refund. We are showing you how to keep it from happening to your children.

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12 OYS: Don't buy that used or "as-is" car without an independent inspection

Updated: 03/10/2015 - Picking up a used car can save you money, but if you fail to do your homework, it could be a wasted investment. Just about every other day, our On Your Side team hears from people who bought cars 'as is' and have run into problems just off the car lot. We are showing you what to do to keep this from happening to you.

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12 OYS| Jury duty scam nets $4,000 from 83-year-old woman

Updated: 03/06/2015 - An 83 year-old woman said she got the fright of her life. It was a call saying there was a warrant for her arrest. The caller said she was going to jail unless she paid up. Now she is out thousands of dollars.

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Commissioner Williams claims no responsibility for cleaning up dilapidated property

Updated: 03/05/2015 - An Augusta commissioner is answering questions about a pile of debris on property listed in his name. The 12 On Your Side team first showed you the scene yesterday. A contractor said he owned the property, but our investigation revealed Commissioner Marion Williams' name is actually on the deed. So who is in charge of cleaning up the property?

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12 OYS: Veteran stuck with $5,000 bill after VA overpayment error

Updated: 02/25/2015 - What the Veterans Affairs office gives, it also takes away. At least that is what a former marine tells 12 On Your Side. A veteran said after waiting for two years, he thought the VA finally approved his benefits. But he said the agency made a mistake and paid him too much. Now he has to give thousands of dollars back.

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12 OYS: Social Security Administration exposes recipient to ID theft, says woman

Updated: 02/24/2015 - The federal government is supposed to help protect your identity from thieves looking to cash in with your social security number. But an Augusta woman said she got quite the surprise when she opened a letter from the social security administration. It is a mix-up that could have cost a woman four states away, her identity.

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12 OYS: IRS tax phone scammers targeting the CSRA

Updated: 02/20/2015 - The new year means it is time to file your tax return. But scam artists could be the ones cashing in on your refund, using a phone call to make off with your money. There are ways to protect yourself.

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UPDATE | Bodies involved in GBI mix-up to return to their rightful places

Updated: 02/20/2015 - The bodies involved in a GBI mix-up will soon be going to the right places. Next week, coroners from Richmond, Burke, Lincoln, and other nearby counties will head to Atlanta for a sit down with the GBI and area lawmakers. They want answers about hiring a medical examiner for the Augusta region.

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12 OYS: Discount Automotive defends claims of unscrupulous practices

Updated: 02/16/2015 - A car dealership is defending claims it failed to provide permanent tags, months after a customer said he drove his car off the lot. Discount Automotive on Gordon Highway has an F rating with the Better Business Bureau after several similar complaints. Today, the general manager went on the record with our 12 On Your Side.

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12 OYS: Discount Auto gives run-around, no tags after 2 months, says man

Updated: 02/13/2015 - You probably know the feeling of buying a car, either new or used, and driving it off the lot. But one man said his car is sitting in the garage.- George Doolittle said the dealer has not given him a permanent tag months after paying his deposit. He wanted answers and called 12 On Your Side.

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