On Your Side

OYS: Scammers impersonating Aiken County leaders

Updated: 06/10/2016 - Someone is using the names of trusted, well known, public figures in Aiken County to terrorize residents into handing over their money. The latest name? Lt. Clay Adams with Aiken County Sheriff's Office. Adams is running for coroner. Nearly forty people have complained about the impersonators calling them.
Video

OYS: Beware cell phone users! Chargers burning holes in batteries, destroying phones

Updated: 05/17/2016 - Experts say off brand chargers lack a safety mechanism which keeps phones from overheating. Now a woman is in serious condition after her cellphone lights her blanket on fire and burns her and her home. Investigators say she was napping with her phone charging next to her. The cell phone overheated which caused the blaze.
Video

OYS: Preventing hot water heater fires

Updated: 05/17/2016 - Investigators are still trying to find out if a hot water heater caused the deadly fire or something else. If not properly maintained, water heaters can become ticking time bombs which can explode and cause fires.
Video

OYS: Glass from old downtown building barely misses bystanders, shatters on nearby car

Updated: 05/17/2016 - Glass fell from a building downtown, barely missing bystanders, and shattered on a parked car along Broad and Seventh Street. The pane of glass fell from the Marion building, one of the oldest buildings in Augusta. Code Enforcement told On Your Side there are several buildings downtown that are in violation of code.
Video

More On Your Side

Want to join our Call For Action team?

News 12's Call for Action Office is seeking more volunteers.

Call for Action is a consumer advocacy group that works out of News 12 to help viewers solve consumer issues. Volunteers take calls Tuesdays and Wednesdays from 11 a.m. to 1 p.m.

If you would like to become a volunteer, call (803) 442-4550 (Tuesday or Wednesday) or email callforaction@wrdw.com.
Recent Recalls from Recalls.gov

12 On Your Side

onyourside@wrdw.com
P.O. Box 1212
Augusta, Georgia 30903-1212
Phone: (803) 278-1212 ext. 3342
Fax: (803) 442-4561

At WRDW News 12, we receive hundreds of phone calls and letters weekly from people with consumer problems. Many situations can be resolved with a simple phone call. Here is a "printer-friendly list" of Consumer Agencies and Phone Numbers.

For a list of recent recalls, visit Recalls.gov, your online resource for recalls.

Click here to visit Mouseprint.org, a site that exposes misleading advertising and marketing materials.

Click here to visit ConsumerAffairs.com, an independent Web-based consumer news and resource center.

Click here to sign up for free vehicle recall alerts.

If you think you may be the victim of identity theft, click here to visit the Federal Trade Commission's website.

Click here to report an Internet crime.
Lost and Found Pets
Mailing Address: P.O. Box 1212 Augusta, GA 30903 Main Telephone: (803) 278-1212 Newsroom: (803) 278-3111 newsroom@wrdw.com Fax: (803) 442-4561
Copyright © 2002-2016 - Designed by Gray Digital Media - Powered by Clickability
Gray Television, Inc.