Updated: 12/11/2013 - If you use a bank card you could be the next victim of electronic pick-pocketing. Scammers are using this technology to attack your bank accounts. It's a new twist on an old scam. Crooks using skimming devices like those on gas pumps and ATM's to steal your money and with a bluetooth device they can grab it even easier..
Updated: 12/10/2013 - Some glitches with the Georgia Department of Human Services system is causing a real headache for some folks. Frustrated, they called On Your Side looking for answers. Some say they dial the customer service line and are on long hold times of four and five hours just to be disconnected.
Updated: 12/05/2013 - You owe us money and if you fail to pay we are going to sue you or put you in jail. A News 12 viewer says after months of threatening debt collection calls she decided to turn to On Your Side for help. They are scam artists posing as real debt collectors and their tactics are aggressive enough to convince some folks to pay up.
Updated: 12/04/2013 - The next email you respond to could expose you to identity theft and even fraud. A local realtor says after she replied to a friend's email her account was hacked. It is called phishing. A deceptive scam that convinces you to provide your personal information online.
Updated: 12/03/2013 - If you own a cellphone chances are you have switched providers at some point. But a News 12 viewer says Verizon did a number on him when he tried keeping his old digits. According to federal law cell phone providers are required to transfer active mobile numbers even if a customer breaks a contract but Johnny Robinson says that is not what happened to him.
Updated: 12/02/2013 - If you use the social media application Instagram, you may have been scammed and not even known it. In the last few weeks Instragram users downloaded a mobile application that may have exposed them to identity theft. Computer software experts say half a million Instagram users had the appliction on their phones and up to 100,000 provided personal information.
Updated: 11/30/2013 - Black Friday is traditionally one of the busiest shopping days of the year but is it worth standing in the cold, often in long lines to be the first to grab a big deal? Well, if you like the hussle and bussle the answer may be yes, but one consumer expert we spoke with says Black Friday is more about big business than big bargains.
Updated: 11/26/2013 - Several News 12 viewers say they were scammed out of money after applying to a job ad posted on the Georgia Department of Labor website. They say after paying a seminar fee they were promised to start work this week. Jennifer Mentor says she thought it was a guaranteed job until she arrived at the department of labor office in Augusta.
Updated: 11/23/2013 - It has been forty years since a massive fire in an office building in Saint Louis, Missouri destroyed millions of military records. But long after the flames were put out many veterans are still suffering the effects of that blaze. After getting denied disability benefits for decades, Joseph Gartrell eventually did get a response, but not what he was looking for.
Updated: 11/21/2013 - It is day two of our investigation of Augusta's VA hospital where three veterans died as a result of delays in their cancer screenings. Now VA officials are responding publicly. The VA admits that it failed to provide the care that it should have but its public apology comes as another veteran speaks with News 12 about how he says screening delays could have cost him his life.
Updated: 11/21/2013 - Augusta's Charlie Norwood VA Hospital is under fire after three veterans died because they did not get medical screenings that could have detected their cancer. News 12 has obtained documents confirming that thousands of other veterans at Norwood could be facing a similar situation.
Updated: 11/20/2013 - It is an easy way to make some extra cash but some online surveys are taking instead of giving. A news 12 viewer contacted us after getting some checks in the mail that he thought were too good to be true. Not only do the checks look authentic but so does the Express Mail envelope they were shipped in.
Updated: 11/18/2013 - If you use electronics like a cell phone or computer, you could be exposing yourself to a cyber criminal. Online crimes are among the most common ways thieves target their victims. It is not easy to always protect yourself. Even state government has been exposed to security breaches, but a special cyber crime conference is expecting to provide valuable information to reduce your risk.