On Your Side

12 OYS: Former Augusta VA doctor claims gastrointestinal backlog cover-up

Updated: 10/30/2014 - A former primary care physician who worked at Augusta's embattled VA hospital is speaking out about this week's resignation of his former boss, VA Director Robert Hamilton. Dr. Raymond Kostromin was fired from the VA in 2013. The VA accused him of stealing. He said he was retaliated against for bringing problems to his superiors.
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12 OYS: Augusta VA director resigning; Feds investigate ongoing issues at hospital

Updated: 10/30/2014 - We have new developments regarding medical care at Augusta's VA hospital. Veteran Kenneth Dixon is suing the Department of Veterans' Affairs. He said during a 2010 hip surgery, doctors left a sponge inside him. Dixon claims he complained to medical personnel for 2 years that his hip was not healing properly. He sought corrective surgery from a doctor outside the VA. Dixon's lawsuit falls on the same day as Charlie Norwood VA Director Robert Hamilton announced his resignation.

12 OYS: Elderly woman scammed out of $2,000 by fake check scheme

Updated: 10/29/2014 - A senior thought she hit the jackpot after she thought she won a sweepstakes promising her thousands of dollars. Instead, the con artists cashed in on everything in her bank account. It often starts with an unsolicited letter in the mail claiming that you have won a sweepstakes, or some other prize.
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12 OYS: Granny packs heat for protection in poorly lit Richmond County neighborhood

Updated: 10/24/2014 - Some Richmond County homeowners are planning to take drastic measures to protect their families and property. They said sections of their subdivision have no safety lighting at night, making it a haven for criminals. Senior Mary Evans has made the decision to protect her property at all costs, even if it means packing heat.
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Publix recalls snack mix that had peanuts

Updated: 10/17/2014 - Peanuts can cause a serious allergic reaction in some individuals and should be listed on the packaging. Customers who bought the product can return it to a Publix store for a full refund.

12 OYS: Expect traffic headaches as highway, road rehab projects continue

Updated: 10/17/2014 - Parts of Interstate 20 in McDuffie and Warren Counties will undergo reconstruction within the next 2 years. About 42 miles of roadway will be resurfaced as part of a $20 million dollar state funded project. But an even more expensive and ambitious plan is already underway that will revitalize hundreds of miles of roadways in the CSRA.
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12 OYS: IRS phone scammers use scare tactics to con victims

Updated: 10/08/2014 - A warning about a phone scam that could be targeting you. The would-be thieves call you up, pretend to be working for the IRS, and tell you, you owe back taxes. These con artists use scare tactics, and some victims said they are very convincing.
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12 OYS: Keeping Savannah River clean could come at a cost

Updated: 10/03/2014 - A swimming ban is in effect for parts of the Savannah River and it is being treated with herbicides. Just a few weeks ago the river was closed to swimmers over concerns of an oily substance. Now, an ambitious project is underway with some big implications for the river.
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News 12 Investigation: iPhones secretly track everywhere you go

Updated: 10/02/2014 - You take your cellphone everywhere you go, but how well do you know yours? Smartphone could be tracking you more than you ever imagined, and storing that information. Who needs a private detective? All a jealous spouse, or even an employer needs now is access to your iPhone.
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12 OYS: Helping hackers, scammers steal your identity

Updated: 10/01/2014 - This year could go down in history as the year of the data breach, as tens of millions of consumers saw their personal information exposed. Are you making yourself a bigger target by how you share your social security number?
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More On Your Side

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Call for Action is a consumer advocacy group that works out of News 12 to help viewers solve consumer issues. Volunteers take calls Tuesdays and Wednesdays from 11 a.m. to 1 p.m.

If you would like to become a volunteer, call (803) 442-4550 (Tuesday or Wednesday) or email callforaction@wrdw.com.
Recent Recalls from Recalls.gov

12 On Your Side

onyourside@wrdw.com
P.O. Box 1212
Augusta, Georgia 30903-1212
Phone: (803) 278-1212 ext. 3342
Fax: (803) 442-4561

At WRDW News 12, we receive hundreds of phone calls and letters weekly from people with consumer problems. Many situations can be resolved with a simple phone call. Here is a "printer-friendly list" of Consumer Agencies and Phone Numbers.

For a list of recent recalls, visit Recalls.gov, your online resource for recalls.

Click here to visit Mouseprint.org, a site that exposes misleading advertising and marketing materials.

Click here to visit ConsumerAffairs.com, an independent Web-based consumer news and resource center.

Click here to sign up for free vehicle recall alerts.

If you think you may be the victim of identity theft, click here to visit the Federal Trade Commission's website.

Click here to report an Internet crime.
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