SCE&G releases report of scam targeting local customers
Tuesday, July 3, 2012
NORTH AUGUSTA, S.C. -- South Carolina Electric & Gas says identity theft scammers are convincing customers to turn over their personal information for federal assistance.
Molly Morris, general manager of customer service for SCE&G, says dozens of local customers are falling for the scam.
She says customers have been contacted through phone calls, fliers, social media, text messages and via word of mouth by scammers saying "that President Obama is providing credits or applying payments to utility bills."
The scammers say they need the customers' Social Security number and bank routing numbers. In return, customers are given a phony bank routing number, which they are told will take care of paying the bills.
Morris says payments are only accepted in the following forms:
- SCE&G business offices
- Through mail to SCE&G
- SCE&G's phone payment provider, BillMatrix (1-800-450-9160)
Morris says if you get a call from someone asking for payment, you should hang up and call customer service.
"Don't surrender to high-pressure tactics over the phone for financial information," Morris said.
If you think you have been a victim of this scam, call SCE&G's customer service department at 1-800-251-7234.
Have information or an opinion about this story? Click here to contact the newsroom.
Copyright WRDW-TV News 12. All rights reserved. This material may not be republished without express written permission.
Most Popular
- UPDATE: Driver in critical condition after tractor trailer flips on I-20
- Man dies after falling from cherry picker in Aiken Co.
- Sheriff's Office wants help in identifying suspect
- Search warrants reveal gory details in murder of 3 family members in south Augusta
- Riverwalk victim out of hospital, returns home to Edgefield
Community Calendar
Wednesday June 19
- No Community Events Scheduled for Today
Thursday June 20
- No Community Events Scheduled for Today
Friday June 21
Saturday June 22
Sunday June 23
- No Community Events Scheduled for Today
