Customers say Augusta trash pickup still stinks

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News 12 at 6 o'clock / Sunday, June 16, 2013

AUGUSTA, Ga. (WRDW) -- Cheryl Cotton and Thomasina Stewart are neighbors, but they are sick of seeing trash.

"It's unacceptable," Cotton said.

Cotton took us for a ride in her neighborhood, and while the homes and yards of taken care of, one thing isn't.

"Lots of trash," she told News12.

Neighbors says the overflow just doesn't attract unwanted smells or flies -- it also gives off a bad impression.

"It gives our neighborhood a bad taste and a bad flavor," she said.

Stewart hates for people to see the overflowing trash so much that she decided to take matters into her own hands.

"We moved the trash cans and brought them back from the front, so it doesn't look so bad on the outside. It's an eye sore coming down the street or just coming home," Stewart said.

However, she says that even hiding the trash is a stinker.

"I still have issues with it because it smells -- you know, you can't lift the lid without the scent," she said.

And in regards to that 311 hotline we told you about earlier in the week, "Now, if you have all day and don't have a life, call 311. You'll have some entertainment, you can sit there and listen to dot-dot-dot," Stewart said.

Instead of calling 311, News 12 called the mayor, and he thanked us for making him aware of the situation, but he wasn't the only one that said thank you.

"Thanks to Channel 12, we now have our voice being heard," Stewart said.

So, as the trash builds up, Cotton just tries to understand one thing.

"I don't think any business can survive not providing customer quality service, and truly, that's not what we are getting here at Walton Farms," Cotton said.

Neighbors say after 10 days without trash service in the area, they plan to go talk to commissioners and voice their concerns at the next meeting.

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