November 2, 2006
Wedding days are filled with priceless memories...but keeping those memories alive can be tough, unless they're caught on camera.
One bride tells 12 On Your Side parts of her wedding day are lost forever.
Key people in the wedding are missing, and eyes are closed in many shots.
Those are just some of LaToya Riles' complaints about her wedding pictures. She says it's upsetting because those pictures represent one of the most important days of her life.
It's a day LaToya riles wants to share one day with her children and grandchildren.
"It's just a special thing," she says. "You want to have your pictures to remember forever."
But some parts of the day may be easier to remember than others.
Seven of the nine bridesmaids, the mother of the groom, and the mother of the bride walking down the aisle are nowhere to be found.
"He said, 'No, I take a random wedding. I didn't take all your bridesmaids. You didn't specifically tell me that you wanted all your bridesmaids.'"
LaToya says her photographer never asked...which should be a standard conversation, according to photographer Kirk Baxley, owner of Fitz-Symms Photography.
"What they're expecting, what we expect, what we want to achieve...working together with the client," he says.
Another given is taking a wide array of shots in case some don't turn out.
Baxley takes around 1200.
LaToya says she only had about a hundred to choose from.
The result is a wedding album filled with pictures of the bride with her eyes closed at the altar and looking away on the trip down the aisle.
We contacted photographer Charles Jones for a comment. He told us off camera, "Everybody's style is different," and "You can't make everybody happy."
But LaToya says those excuses won't make her wedding memories look any better.
"I haven't even taken my book to work, because I don't want nobody to see my pictures," she says. "I don't like them."
Now, she's keeping the memories she wanted to share to herself, and she's considering taking this to small claims court.
We invited her photographer Charles Jones to tell his side of the story on camera several times.
To keep this from happening to you, do a little background research on the photographer's experience. Also, ask for samples and check to see if the photographer has a website.