September 14, 2005
Delta is the latest airline to fall victim to high fuel costs and heavy debt. The company filed for chapter eleven bankruptcy Wednesday afternoon, following United Airlines and US Airways. News 12 is on your side to tell us if you should be concerned about cancelled flights.
It’s business as usual at the Delta terminal. There is no sign of delayed flights and plenty of luggage lying around.
“We don’t really see any changes right now for our passengers. We should have the same service. It shouldn’t effect us at all,” said Susan Johnson, Marketing Director.
But after the Atlanta-based company filed for chapter eleven bankruptcy, some frequent fliers are launching questions.
Susan Cota flies Delta at least four times a year.
“You don’t know who’s gonna be running the airline. Is the quality going to be the same that we’ve experienced in the past? What are the checks and balances?” Cota said.
Delta’s sky-high debt is roughly $23 billion. They are the third major airline to file for protection since 9/11. The move now allows management to begin chopping wages for more than 65,000 full-time employees.
A Delta call center is located off of River Watch Parkway. It employs more than 200 people. But the supervisor there did not invite News 12 inside out of fear it would scare his workers.
While Delta has yet to say when and where cuts will happen, it insists its schedule won’t suffer in the meantime.
Good news for Cota, whose idea of “fun flying” is without interruption.
“We just want to make sure that the same quality is there for the flights we take,” Cota said.
A service Delta will no doubt pilot its efforts toward as a sign of reassurance for its fliers.