12 On Your Side: Credit card fraud skimming customer accounts


News 12 at 6 o'clock / March 25, 2014

JEFFERSON COUNTY, Ga. (WRDW) -- It is likely you swipe your bank card on lots of small purchases. Well some scammers could be conning you out of your money the same way. A few bucks at a time.

"I was doing my online banking like I'm doing now," said Patricia Wallen. She said she faithfully checks her bank accounts everyday. Recently she noticed two unusual charges from BLS-WEBLEARN.

"I went to check my payments and that's what I did," said Wallen. Suspicious, she contacted her bank to dispute the two small charges of about $10 each. When she found out it was fraud she called On Your Side.

We investigated and found that BLS-WEBLEARN is connected to a foreign scam involving compromised debit and credit cards. A quick Google search finds a slew of complaints related to the scheme.

Wallen said she does not know how she could have been targeted.

"I don't put anything on the computer. I don't use my card on the computer," said Wallen. Consumer experts say to protect yourself from bank card fraud you should:

*save receipts when you make purchases with your credit card

*match your receipts to the charges listed on your credit card account

*research any charge that does not have a corresponding receipt or that you do not recognize or remember---

*alert the credit card company of any charge you cannot account for and believe is fraudulent.

*and monitor your credit card accounts daily by checking the balance and online charges

Meanwhile Wallen said she is just grateful she is vigilant with her bank cards. "I knew what to do," said Wallen. She said she canceled her old card and had the bank issue her a new one.

If you suspect your bank or credit cards have been compromised you should immediately contact your bank and dispute the charges.

We found out about this story from a volunteer in News 12's Call for Action Center. If you are interested in joining the CFA staff as a volunteer, we will do all the training. Just send an email to newsroom@wrdw.com or leave a message at (803) 442-4550.


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