News 12 at 6, October 11, 2007
NORTH AUGUSTA -- It's only been open for one month and our new Call For Action office has already helped dozens of people with their consumer problems.
And, the volunteers are ready to help you when you need it.
It's hard to believe the office has been open for a whole month. The volunteers are constantly working with people on their problems, trying to bring a little help and a little hope.
In just a month on the job, the 12 On Your Side Call For Action volunteers are helping people recover a lot of money.
In fact, the totals are more than $4,000 so far with lots more to come.
"It gives you a sense of accomplishment," Henry, a Call For Action volunteer said.
When the volunteers are on the job, the phones don't stop ringing. Dozens upon dozens of people have called in and received help with their consumer problems.
Barbara got a call from someone who was having trouble with a local car repair shop. "They had the car for a total of 20 days," she said.
So she stepped in and got the company to help pay for a rental car.
Lexis cut through the red tape with a furniture store to help recover a caller more than a thousand dollars.
"Someone purchased a sofa and they were having problems with the store. I went all the way to the top and got them back $1200," Lexis said.
So, if you've got a consumer problem, these are the folks you need to call. They get results and they can help you.
The Call For Action office is open Tuesday through Thursday 11am to 1pm. The number is 803- 442-4550.
And you can still volunteer, just call 1-800-647-1756 to get signed up.