Well, yesterday's facebook posting unearthed some issues with internet coupons. On Meredith Anderson's facebook page
people were talking about the stores that do not honor internet coupons. So, I’m going to find the corporate policies for the various chains and post them for you. I would recommend if you have problems, print the policy to show to a manager at the store. If they still do not honor your coupons, I would contact the corporate office to have them clarify their policies.
Walmart’s policy is listed online at http://walmartstores.com/7655.aspx
. Their customer service number is 1-800-Wal-mart (of course). If that doesn’t work, their corporate office number is 1-479-273-4000. I’d ask for M. Susan Chambers – she’s listed as the Executive Vice President, People Division.
Here’s the policy as listed on their site:
Wal-Mart Coupon Policy
Wal-Mart accepts the following types of coupons (see guidelines below):
Manufacturer coupons (Cents Off)
Free merchandise (or manufacturer's Buy-One-Get-One-Free) coupons
Pharmacy (Advertising and Promotional) coupons
Soft drink container caps
The following are guidelines and limits:
Wal-Mart only accepts coupons for merchandise we sell and only when presented at the time of purchase.
Coupons should have an expiration date and be presented within the valid dates. Wal-Mart will not accept expired coupons.
Internet coupons should be legible and say "Manufacturer Coupon." There should be a valid remit address for the manufacturer and a scannable bar code.
Only one coupon per item is permitted.
Use of 40 or more coupons per transaction will require approval by Customer Service Manager.